Pausing, resuming, and cancelling
Every run can be paused, resumed, or cancelled on every channel at once from its page.
Open a run from AI sourcing → Runs. The buttons at the top act on every channel together.
- Pause everywhere stops messages going out on every channel. Replies still arrive.
- Resume everywhere picks up where each channel left off.
- Cancel run ends it. People already contacted keep their place in your contacts, and their replies still reach you.
Run status
A run is active while any channel is working, paused when every open channel is paused, completed when every channel has finished, and cancelled after you cancel it. Each channel card shows its own status too: a board pass reads Processing until Tenure's sourcing technology starts it.
When a run completes
You are notified when Tenure's database finishes and again when every channel is done, by email and in the app, with a link to the run.
Prefer plain text? This page is also at /documentation/sourcing/pause-resume-cancel.md.