Documentation

Do-not-contact

People and organisations your account must never message, shared by everyone on the account and honoured on every channel.

The do-not-contact list is under Sourcing → Do-not-contact. Anyone on it is skipped by every run, on Tenure's database and on every board, whoever starts the run.

What goes on it

People who asked not to be contacted, current employees, candidates already in a process with you, or anyone else you must not message. Add them by name or email, with a note for the record.

Shared across the account

The list belongs to the account, not to one seat. A colleague's entry protects your runs too.

Automatic exclusions

Two exclusions apply without being on the list: anyone who replied interested to an earlier run (they are yours to follow up, not to source again), and anyone messaged in the last 7 days. Someone who opts out through a reply is recorded as opted out and never messaged again.

Prefer plain text? This page is also at /documentation/contacts/do-not-contact.md.