Security and your data
How your account, your job board logins, and your contacts are protected.
Your account
Every account is isolated. Nothing on your account (runs, contacts, candidates, do-not-contact entries, tickets) is visible to any other account, and every request is checked against the account you belong to.
Job board logins
A board password is encrypted at rest and write-only: nothing in the product can display it again. When Tenure's sourcing technology uses it to work a run, the use is recorded in your activity log with the run, the time, and the reason. Account admins can read that log at any time.
Activity log
Every change a user makes on the account is recorded, with secrets stripped. See User activity audit.
Candidates and contacts
Contact details are unlocked only after a person replies interested. Anyone who opts out is recorded and never messaged again. Your do-not-contact list is honoured by every channel.
Sessions
Sessions expire after a period of inactivity. When one does, you are returned to the sign-in page with a note, and nothing you had open is changed.
Prefer plain text? This page is also at /documentation/account/security-and-data.md.