Help and support

Help and documentation is in the menu under your name, top right. The page has two parts: a search across every guide here, and a form to write to a person at Tenure.

Searching the guides

Type what you are trying to do ("connect job board", "export contacts") and the matching guides appear as you type. Each opens in the documentation, which you can also read at any time at /documentation without signing in.

Sending a ticket

Pick what it is about (a question, something not working, billing and plan, an idea, or other), give it a subject, and describe what happened, what you expected, and the run or page it concerns. Your name, account, and the page you came from are attached for you.

Every ticket is read by someone at Tenure and answered by email, usually within one business day. You get a confirmation in the bell and by email when it arrives. If a subject or message is missing when you click send, a note says so and moves you to the field.

Your tickets

Everything you have sent is listed under the form with where it stands, so you can see what is open without searching your inbox.